The National Maritime Center provides a vital service to our nation’s security and economy by providing guidance, processing, and oversight for mariner credentialing and licensing. The goal of the center is to provide merchant mariner documentation in a timely manner while assuring all safety and security requirements are met. To that end, we are looking for qualified individuals who want to contribute to the security of our nation and assure safe and effective passage in and around our nation’s ports.

SRE offers a very competitive wage based on your experience and education, comprehensive benefits plan that include Medical, Dental, Vision, Life, and Disability insurance, 401k, direct deposit, professional association dues, Paid time off and Paid holidays (25 total paid days off per year), tuition reimbursement, work place banking through Susquehanna Bank, flex time, bonuses, performance based incentives like paid time off and on the spot cash awards. We are an equal opportunity employer and we also encourage veterans to apply.
Submit your resume in confidence to jking@sreinc.us. Current NMC employs will be offered retention bonuses.

Evaluator/Jr. Analyst (35 positions)

Job Description
The right candidate will conduct reviews of merchant mariner application packages for completeness; ensures compliance with applicable Code of Federal Regulations provisions; and interacts with applicants (verbally and in writing) to resolve questions or problems with their application packages. Throughout the process, the Evaluator enters mariner’s information into the Merchant Mariner Licensing and Documentation computer system. All Evaluators are required to complete one week of company-paid training and pass the Evaluator Training End of Course Test.

Required Skills
Excellent computer skills and experience using MS Word, Outlook & Access required. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Bonus: If you speak Spanish this is a bonus. Prior Military or Coast Guard desired.

Required Experience
BA/BS plus 2 years experience; AA/AS plus 6 years experience; HS plus 10 years experience.

Job Location
Martinsburg, WV, US.

Position Type
Full-Time/Regular

Evaluator/Mid-level Analyst (35 positions)

Job Description
The right candidate will conduct reviews of merchant mariner application packages for completeness; ensures compliance with applicable Code of Federal Regulations provisions; and interacts with applicants (verbally and in writing) to resolve questions or problems with their application packages. Throughout the process, the Evaluator enters mariner’s information into the Merchant Mariner Licensing and Documentation computer system. All Evaluators are required to complete one week of company-paid training and pass the Evaluator Training End of Course Test.

Required Skills
Excellent computer skills and experience using MS Word, Outlook & Access required. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Bonus: If you speak Spanish this is a bonus. Prior Military or Coast Guard desired.

Required Experience
BA/BS plus 4 years experience, AA plus 8 years, HS plus 12 years exp OR Military equivalent.

Job Location
Martinsburg, WV, US.
Position Type
Full-Time/Regular
Evaluator/SR-level Analyst (30 positions)

Job Description
The right candidate will conduct reviews of merchant mariner application packages for completeness; ensures compliance with applicable Code of Federal Regulations provisions; and interacts with applicants (verbally and in writing) to resolve questions or problems with their application packages. Throughout the process, the Evaluator enters mariner’s information into the Merchant Mariner Licensing and Documentation computer system. All Evaluators are required to complete one week of company-paid training and pass the Evaluator Training End of Course Test.

Required Skills
Excellent computer skills and experience using MS Word, Outlook & Access required. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Bonus: If you speak Spanish this is a bonus. Prior Military or Coast Guard desired.

Required Experience
BA/BS plus 8 years experience, AA plus 10 years, HS plus 16 yrs OR Military equivalent
Job Location: Martinsburg, WV, US. Position Type: Full-Time/Regular

Team Leads Merchant Mariner licensing (5 positions)

Job Description
The right candidate will manage teams that conduct reviews of merchant mariner application packages for completeness; ensures compliance with applicable Code of Federal Regulations provisions; and assures positive interaction with applicants (verbally and in writing) to resolve questions or problems with their application packages. Supervisor assures evaluators are entering information correctly into the Merchant Mariner Licensing and Documentation computer system. All Evaluators are required to complete one week of company-paid training and pass the Evaluator Training End of Course Test.

Required Skills
Excellent computer skills and experience using MS Word, Outlook & Access required. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Must have excellent people skills, conflict resolution, and some knowledge of HR and federal and state labor laws.

Bonus: If you speak Spanish this is a bonus. Prior Military or Coast Guard desired.

Required Experience
BA/BS plus 10 years experience, AA plus 15 yrs, HS plus 20 yrs. OR military equivalent

Job Location
Martinsburg, WV, US.

Position Type
Full-Time/Regular

Team Lead Personnel Security Specialist – Evaluator -2 positions

Manage team of approximately 25 people who conduct non-criminal security evaluation of applicants seeking credentials necessary for employment. Procedures are implemented through the use of a number of public and private access databases within employment and licensing legal parameters to ensure that persons obtaining such credentials pose no national security or safety threat. Evaluations include making critical decisions regarding the suitability of an applicant. Document evaluations and process results for disposition of applications. Write detailed and succinct summaries of derogatory information and prepare final recommendations of approval or denial for client approval. Maintain custody of security sensitive documents and ensure that all documents are secured/destroyed in accordance with the established Federal Agency's specific regulations.

Required Skills
Excellent computer skills and experience using MS Word, Outlook & Access required. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Must have excellent people skills, conflict resolution, and some knowledge of HR and federal and state labor laws.

Bonus: If you speak Spanish this is a bonus. Prior Military or Coast Guard desired.

Required Experience
BA/BS plus 8 years experience, AA plus 12 years OR Military Equivalent

Senior Personnel Security Specialist – Evaluator -8 positions
Conduct non-criminal security evaluation of applicants seeking credentials necessary for employment. Procedures are implemented through the use of a number of public and private access databases within employment and licensing legal parameters to ensure that persons obtaining such credentials pose no national security or safety threat. Evaluations include making critical decisions regarding the suitability of an applicant. Document evaluations and process results for disposition of applications. Write detailed and succinct summaries of derogatory information and prepare final recommendations of approval or denial for client approval. Maintain custody of security sensitive documents and ensure that all documents are secured/destroyed in accordance with the established Federal Agency's specific regulations.

Required Skills
Excellent computer skills and experience using MS Word, Outlook & Access required. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Bonus: If you speak Spanish this is a bonus. Prior Military or Coast Guard desired. Prior law enforcement or military investigators will be given priority.

Required Experience: BA/BS plus 5 years experience, AA plus 10 yrs, HS plus 15 yrs. OR military equivalent

Mid-Level Personnel Security Specialist – Evaluator -8 positions

Conduct non-criminal security evaluation of applicants seeking credentials necessary for employment. Procedures are implemented through the use of a number of public and private access databases within employment and licensing legal parameters to ensure that persons obtaining such credentials pose no national security or safety threat. Evaluations include making critical decisions regarding the suitability of an applicant. Document evaluations and process results for disposition of applications. Write detailed and succinct summaries of derogatory information and prepare final recommendations of approval or denial for client approval. Maintain custody of security sensitive documents and ensure that all documents are secured/destroyed in accordance with the established Federal Agency's specific regulations.

Required Skills
Excellent computer skills and experience using MS Word, Outlook & Access required. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Bonus: If you speak Spanish this is a bonus. Prior Military or Coast Guard desired. Prior law enforcement or military investigators will be given priority.

Required Experience
BA/BS plus 3 years experience, AA plus 5 yrs, HS plus 10 yrs. OR military equivalent

Junior Personnel Security Specialist – Evaluator -8 positions

Conduct non-criminal security evaluation of applicants seeking credentials necessary for employment. Procedures are implemented through the use of a number of public and private access databases within employment and licensing legal parameters to ensure that persons obtaining such credentials pose no national security or safety threat. Evaluations include making critical decisions regarding the suitability of an applicant. Document evaluations and process results for disposition of applications. Write detailed and succinct summaries of derogatory information and prepare final recommendations of approval or denial for client approval. Maintain custody of security sensitive documents and ensure that all documents are secured/destroyed in accordance with the established Federal Agency's specific regulations.

Required Skills
Excellent computer skills and experience using MS Word, Outlook & Access required. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Bonus: If you speak Spanish this is a bonus. Prior Military or Coast Guard desired. Prior law enforcement or military investigators will be given priority.

Required Experience
BA/BS plus 0-2 years experience, AA plus 3yrs, HS plus 8 yrs. OR military equivalent

Call Center Analyst SR-6

The Mariner Information Help Desk resource improves the MMLD process by answering customer inquiries via phone and email. Call center staff provide information on application status, answer merchant mariner credential questions, explain fee payment procedures for the pay.gov website, or help callers navigate the Homeport site, which gives mariners the ability to check their own application status. The system streamlines customer communication by providing consistent, quality responses through a single point of contact.
Requirements:
Proficient in use of Computers, Microsoft Office applications, Outlook, Internet, and phone systems as well as outstanding customer service and telephone skills. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Bonus: If you speak Spanish that would be a bonus. Prior Military, Coast Guard, or Mariner Credential Holder desirable.

Required Experience
BA/BS plus 5 years experience, AA plus 8 yrs, HS plus 10 yrs. OR military equivalent

Call Center Analyst Mid-Level-8

The Mariner Information Help Desk resource improves the MMLD process by answering customer inquiries via phone and email. Call center staff provide information on application status, answer merchant mariner credential questions, explain fee payment procedures for the pay.gov website, or help callers navigate the Homeport site, which gives mariners the ability to check their own application status. The system streamlines customer communication by providing consistent, quality responses through a single point of contact.
Requirements:
Proficient in use of Computers, Microsoft Office applications, Outlook, Internet, and phone systems as well as outstanding customer service and telephone skills. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Bonus: If you speak Spanish that would be a bonus. Prior Military, Coast Guard, or Mariner Credential Holder desirable.

Required Experience
BA/BS plus 3 years experience, AA plus 5 yrs, HS plus 8 yrs. OR military equivalent

Call Center Analyst Jr-6

The Mariner Information Help Desk resource improves the MMLD process by answering customer inquiries via phone and email. Call center staff provide information on application status, answer merchant mariner credential questions, explain fee payment procedures for the pay.gov website, or help callers navigate the Homeport site, which gives mariners the ability to check their own application status. The system streamlines customer communication by providing consistent, quality responses through a single point of contact.

Requirements:
Proficient in use of Computers, Microsoft Office applications, Outlook, Internet, and phone systems as well as outstanding customer service and telephone skills. Must pass a criminal background check and be a US Citizen as required by the contract. Must have excellent communication skills, strong attention to detail and be able to work closely with others in a demanding team environment. Experience working with the government or state desired. STRONG ADMINISTRATIVE and ATTENTION TO DETAIL.

Bonus: If you speak Spanish that would be a bonus. Prior Military, Coast Guard, or Mariner Credential Holder desirable.

Required Experience
BA/BS plus 1-2 years experience, AA plus 3 yrs, HS plus 5 yrs. OR military equivalent

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